21phi is a Shopify Hydrogen agency that designs, builds and keeps running headless storefronts for Shopify Plus brands across North America. Shopify Hydrogen development is for brands whose Liquid theme has become the limit and who want one senior team that owns the storefront after launch, not a developer who ships and leaves.
Shopify Hydrogen is Shopify's React-based framework for building headless storefronts on top of Shopify's Storefront API; current versions are built on React Router (formerly Remix). Headless means the storefront front end is decoupled from Shopify's back office and checkout and talks to Shopify through APIs; Shopify still runs products, orders, customers and checkout.
Hydrogen is the right choice when the theme is the problem: too many apps working against each other, product experiences the theme cannot express, pages slowed by accumulated scripts. It is the wrong choice when the store is simple and a well-built Liquid theme, a conventional Shopify storefront built with Shopify's Liquid templating and the theme editor, would do. We say so on the first call.
Brands hire us for the build and keep us as the embedded team behind the store: integrations, visuals, broken apps, urgent fixes, analytics, with a named senior person on the other end. It costs more than a body shop. It is also why the storefront keeps improving instead of slowly breaking.